Privacy Policy

Last updated: August 2026

This Privacy Policy describes how Bright Digital Hub ("we", "us", or "our") collects, uses, and protects your information when you visit, purchase, or use the Speak English With Confidence ebook and related services (collectively, the "Service").

By accessing or using the Service, you agree to the terms of this Privacy Policy.

1. Information we collect

We collect the following types of information:

• Account & order information: your name, email address, phone number, billing address, and order details when you purchase the ebook.
• Payment information: payment method details processed by our payment gateway partner (Razorpay). We do not store your full card number, CVV, or bank credentials on our servers.
• Usage data: pages viewed, links clicked, referrer URL, device type, browser type, and approximate location (city/country) for analytics and fraud prevention.
• Communications: any messages or emails you send to us (e.g. support requests, refund requests).

2. How we use your information

We use the information we collect to:

• Process and deliver your ebook purchase and send you the download link.
• Send order confirmations, transactional emails, and customer support responses.
• Detect and prevent fraud, abuse, or chargebacks.
• Improve our products, website experience, and customer service.
• Comply with applicable tax, legal, and accounting obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Payments

All payments are processed securely by Razorpay, a PCI-DSS compliant payment gateway. Payment data is handled directly by Razorpay under their own privacy policy. We only retain the minimum payment information needed for accounting and refund purposes (such as the last 4 digits of the card, payment status, and Razorpay transaction ID).

4. Cookies & tracking

We use cookies and similar technologies to keep you signed in, remember your cart, measure traffic, and run our advertising campaigns. You can disable cookies in your browser settings, but some parts of the site may not work properly if you do.

Our site may use third-party analytics (such as Google Analytics) and advertising pixels (such as Meta / Facebook Pixel) to measure performance and run retargeting ads. These services set their own cookies and collect usage data under their own privacy policies.

5. Sharing of your information

We share your information only with the following categories of recipients, and only as needed to run our business:

• Payment processors (Razorpay) — to process your transaction.
• Email & delivery providers — to send your ebook download and order emails.
• Analytics & advertising platforms — to measure and improve our marketing.
• Legal authorities — if required by law, court order, or to protect our legal rights.

6. Data retention

We retain your order and payment records for at least 7 years to comply with Indian tax and accounting laws. Marketing data (email subscription, cookies) is retained until you unsubscribe or ask us to delete it.

7. Your rights

You have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information (subject to legal retention obligations).
• Opt out of marketing emails at any time by clicking "Unsubscribe" in any email or contacting us.

To exercise any of these rights, email us at support@brightdigitalhub.com.

8. Security

We use industry-standard security measures (SSL/TLS encryption, PCI-DSS compliant payment processing, restricted access to personal data) to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's privacy

Our Service is intended for users aged 16 and above. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects when it was last revised. Material changes will be communicated via email or a notice on our website.

11. Contact us